play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7068112795
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to confirm your identity and complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive a strong signal, click 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus money cannot be withdrawn. This policy ensures that users can access their earned funds once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can add uncertainty to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see if your withdrawal request is failing. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
We prioritize the convenience and security of our players by offering a range of deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. We ensure seamless transactions and robust security measures to guarantee a stress-free and enjoyable gaming experience. Our customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise, providing quick and effective resolution to any problems. Our commitment to player satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience from the moment you start playing to the moment you cash out and beyond.
play exchange prioritizes seamless transactions, offering a wide range of deposit and withdrawal methods to ensure maximum convenience and security. This includes credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options. To guarantee a safe and responsible gaming environment, the platform employs advanced encryption technologies and holds a valid license and regulatory compliance. By joining play exchange today, players can take advantage of generous welcome bonuses, 24/7 customer support, and regular promotions that make each visit to the casino an exciting experience. With a commitment to providing a secure and enjoyable gaming atmosphere, play exchange strives to meet the evolving needs of its players, offering a unique and thrilling online gaming experience.